Tour de France Cycling Holiday

TOUR DE FRANCE CYCLING HOLIDAY

The 2022 Tour de France will the 109th edition of this famous cycling event. The Grand Depart will that place in TBC, on TBC and is scheduled to finish on TBC July 2022 in Paris. The route will include 11 mountain or hilly stages, three of these mountain stages taking place in the French Alps.

The Tour de France Cycling Holiday is a 7-day trip running between the TBC – TBC July 2022. We have designed this cycling holiday to provide you with the best experience possible of this great race by visiting stages TBC.

Whilst at each stage, you will have the opportunity to ride one of the major climbs before the pros. Your route to the summits will be lined with thousands of cycling mad supporters offering you encouragement and a friendly push if it’s required.

Watching your cycling hero’s fighting for the yellow jersey is only part of what we will be offering. Your entire week will showcase the very best of the French Alps. Our routes will take you into areas of outstanding beauty with breathtaking views.

During your holiday you will also get the opportunity to ride some of the legendary climbs that have featured within the Tour de France like, Alpe D’Huez, Col du Telgraphe, Col de Petit Saint Bernard, Col de la Madeleine, Col du Galibier, and Lacets de Montvernier.

All in all, we promise you an action-packed week and will long in you’re memories.

FULLY SUPPORTED RIDES

Whilst out on the road riders will be accompanied by knowledgeable guides who not only know all the best rides in the French Alps but love sharing them with like-minded cyclists. They are also there to ensuring each day is full of fun and most of all safe.

A support vehicle will carry energy bars, freshwater, and energy drinks to help keep rider’s performance levels to their maximum. This vehicle will also carry a range of spare parts and tools to assist with any minor mechanical problems.

BASIC ITINERARY

DAY 1 – Meet at Geneva Airport, transfer to Meribel, Assemble Bikes

DAY 2 – TDF Stage 9 – Cluses – Tignes

DAY 3 – Col du Petit Saint Bernard (2188m), Meribel (1150m)

DAY 4 – TDF Stage 10 – Albertville – Valence

DAY 5 – TDF Stage 11 – Sorgues – Malaucene

DAY 6 – The Serpent of the Alps, Col de la Madeleine (2000m)

Day 7 – Queen’s Stage Col du Telegraphe (1566m), Col du Galibier (2462m), Alpe d’Huez (1850m)

Day 8 – Departure, transfer to Geneva Airport for a midday flight

ITINERARY

This is a general itinerary to demonstrate how the Tour de France Cycling Holiday is structured. If you would prefer your week to include more distance, less distance, or different climbs then please contact us, we are willing to provide you with a week that meets all your needs.

ARRIVAL

SATURDAY – TOUR DE FRANCE CYCLING HOLIDAY – ARRIVAL

A member of the Classic Cycling Tours team will be waiting to greet you in the arrivals area at Geneva Airport. The transfer time to our chalet will take approximately 2hrs 15mins.

Once at the chalet there will be the opportunity to assemble your bike. We have a good selection of tools, track pumps and bike stands available for your use. There will be an option to go for a short ride to ensure that everything is in working order.

Before dinner, there will be an introductory briefing outlining the schedule and route for Sunday’s ride.

DAY 1

SUNDAY – TDF STAGE 9, CLUSES – TIGNES

We start the week by visiting Stage 9 of the Tour de France, Cluses to Tignes. The stage is 145km in length and includes 5 mountain climbs, Cote de Domancy (2.5km at 9.4%), Col des Saisies (9.4km at 6.2%), Col de Pre (12.6km at 7.7%, Cormet de Roselend (5.7km at 6.5%) and finally the Montee de Tignes (21km at 5.6%).

We will start our ride in the town of Albertville and head toward the beautiful village of Beaufort and the start of the Col du Pre. Once at the summit of the Col du Pre, you will have the option to find a great viewing point and wait for the race or if you are feeling strong you can descend to the lake and climb the Cormet de Roselend.

After the race has passed, we will descend the lower slopes of the Cormet de Roselend back to Beaufort.

DAY 2

MONDAY – CLASSIC CLIMBS – THE ITALIAN JOB

Today we get to ride our first Tour de France climb so we opted for a true classic the Col du Petit St-Bernard. This climb is long and steady, at 30km in length with an average gradient of 4.4% and a maximum gradient of 6% it’s easy to establish a good rhythm and take in the views. The landscape at the summit (2188m) boasts an Iron Age stone circle measuring 72 meters in diameter.

The summit is also the border between France and Italy making it the perfect place to experience a really nice coffee and a panini.

We descend the mountain the same way as we rode up, so you will have a great opportunity to stop and take some photos.

Once we reach Moutiers the climbing starts once again as we make our way back to the chalet. However, if you want to call it a day the support vehicle will be on hand offering you an easier way home.

DAY 3

TUESDAY – TDF STAGE 10, ALBERTVILLE – VALENCE

Our second visit to a Tour de France stage will be to watch the riders depart from Albertville. You will have the opportunity to watch the riders warm-up, sign on and get plenty of photos.

DAY 4

WEDNESDAY – TDF STAGE 11, SORGUES – MALAUCENE

This is the Queen’s Stage of the tour, the riders will have a long day in the saddle and to finish the stage they will climb the “Gaint of the Provence” Mont Ventoux from all three sides. A great place to watch the action will be at Chalet Reynard or if your feeling strong at the summit.

DAY 5

THURSDAY – TOUR DE FRANCE CYCLING HOLIDAY – SERPENT OF THE ALPS

Today is our final day of riding so we have selected another classic climb, Col de la Madeleine. This is one serious climb, at 26km with an average gradient of is only 5.4% but it’s climbing where the gradient just keeps ramping up reaching 12.5% towards the summit at 2000m.

The Col de la Madeleine has appeared within 22 editions of the Tour, so that tells you how highly regarded this climb is. It is a beautiful climb starting with some hairpin bends through a forest before opening out to reveal cascading waterfalls and surrounding high mountain pecks.

Once at its summit, you will have views into the Maurienne Valley and other famous climbs like the Col du Glandon, Col de la Croix de Fer, and the mighty Mont Blanc.

After taking the time to relax with a coffee and some famous salty curved chips we will descend the same side as we climbed and follow the same route back to the chalet.

DAY 6

FRIDAY – TOUR DE FRANCE CYCLING HOLIDAY – QUEEN’S STAGE

Today’s ride involves four climbs totaling 4,287m of climbing the Lacets de Montvernier, Col du Telegraphe, Col du Galibier, and finally the legendary Alpe d’Huez.

Our day begins with a 50 mins minibus journey to the village of La Chambre in the Maurienne Valley. From here we have a nice 6 km warm-up on a flat road to the first climb of the day, Lacets de Montvernier. The climbs featured in the 2015 Tour de France and consist of 17 hairpin bends over a distance of 2.5km. This works out to a hairpin every 150 meters, the road is narrow and the hairpins are very sharp, the average gradient is around the 8% marker.

After this first climb, we descend back down into the valley floor and make our way to the small town of St Michel de Maurienne. The road climbs gradually up into the town center before we turn sharp right onto the Col du Telegraphe. This is another climb that is regularly visited by the Tour de France, having featured 19 times. The climb its self is 12km in length with an average gradient of 7.3% and a maximum gradient of 9%. The summit high is 1566m and the climb is mostly wooded providing you we protection from the elements.

Once at the summit you have a short 5km descent into Valloire before our next climb, Col du Galibier. This is a true “Giant of the Alps” with a summit height of 2646m its is 18km in length with an average gradient of 7% and maximum gradient of 10%.

The first few kilometers are known by the French as “the false flat” which is fairly easy given you the opportunity to warm up into the climb. The secret here is not to be tempted to push too hard but to allow yourself to enjoy the stunning scenery.

The more you climb you will notice the landscape gradually starts to change, just after the halfway mark you will reach some spectacular hairpins that will tower above you. At this stage into the climb, you will be at around 2000m so you may find the altitude affects your breathing.

The last 7km of the climb are the toughest and quite often into a headwind. You just need to keep focused on turning your pedals and before you know it you will be at the summit, which will feel like being on top of the world.

After all that hard work we start descending to the summit of the Col du Lautaret, the road surface here can be very bumpy in place and the wind can be very strong so a great deal of caution should be taken. After 10km you will reach the Col du Lautaret where there are a few shops, but more importantly some places to have a well-earned coffee.

Form here the road just keeps on descending for another 37km down to Bourg d’Oisans. The road surface on this part of the descent is good however there are six tunnels to be aware of.

The last climb of the day starts at Bourg d’Oisans, the legendary 21 bends of Alpe d’Huez. The word “iconic” is used quite often in cycling, but the wiggling road that slithers its way up the side of the is mountain is entirely justified. The summit is at 1850m and is used as a popular ski resort in the winter.  The climb itself is 13.8km in length with an average gradient of 7% and a maximum gradient of 13%.

Each of the bends is numbered in reverse order means bend 21 comes first. The toughest section of the climb comes right at the beginning between bends 21 and 17, once past this section the gradients are a lot kinder.

Once you reach the main ski resort you need to keep riding for a further 2km to reach the official Tour de France finish.

After descending the same road back into Bourg d’Oisans we will find one of the many restaurants to enjoying an evening meal before driving back to the chalet.

DEPARTURE

SATURDAY – TOUR DE FRANCE CYCLING HOLIDAY – DEPARTURE

Unfortunately, your Tour de France Cycling Holiday has come to an end, we will provide you with an airport transfer to Geneva Airport for a midday flight.

WHAT IS INCLUDED

Return Geneva Airport Transfer
Support Vehicle and Guides
7 Nights Accommodation
6 Evening Meals with Complimentary Wine
6 Continental Breakfasts
Afternoon Snacks

WHAT’S NOT INCLUDED

Flights
Visas (if required)
Travel Insurance
Personal Injury Insurance

FOOD

Every morning we will provide you with a continental-style breakfast. Afternoon snacks consisting of bread, cheese, ham, pasta, and cake will be available in the chalet after your ride. Additionally, we will serve a delicious two-course evening dinner with complimentary wine on 6 evenings.

AIRPORT MEET AND GREET

On your arrival at Geneva Airport, you will be greeted by a member of our team. We kindly ask you to range your inbound/outbound flights to arrive/depart as close to midday as possible.

ACCOMMODATION

You will be accommodated on a shared room basis whilst the Classic Climbs of the French Alps cycling holiday. Individuals traveling alone will be paired up with someone of the same gender. However, if you would prefer a room for yourself then a single supplement charge will be added, please contact us for prices. Please note this option is only available subject to availability.

GUIDES PLUS SUPPORT VEHICLE

You will be accompanied on the road by English-speaking guides and a support vehicle. The support vehicle will carry a range of tools, freshwater, energy bars, energy drink (powder form), and an item of extra clothing you would like to have at your disposal.

YOUR BIKE

We strongly recommend that you have your bike serviced to guarantee it is in perfect working order before your cycling holiday. If you are not mechanically minded, get your local bike shop to service it for you. Areas of particular importance are:

To begin with check our rims and if they are worn, cracked, or badly dented replace them with new rims or a complete wheel.

2: check and if required replace brake blocks.

3: check that your wheels are “true” and spoke tension is correct.

4: check and if required, adjust, grease, or replace ALL bearings and quick release skewers.

5: check and if required replace brake and gear cables.

6: check and if required tighten all bolts (esp. crank, bottom bracket, headset, stem, and handlebars.

Finally, check the chain, cassette, and chainrings for wear.

You should familiarise yourself with some basic repairs before your cycling holiday, like changing an inner tube and fixing a puncher. A member of our team will always be on hand to help, but having these basic skills will help keep delays down to a minimum.

BIKE HIRE

If you decide not to bring your own bike, we recommend using  “Bcyclet” for your bike hire. They provide a great selection of carbon bikes made by Scott. For your own comfort we recommend bring your own saddle and pedals. For pricing and availability please use the following link: Bcyclet

EQUIPMENT LIST

HEAD

Cycling Helmet (mandatory)
Sunglasses / Eye Protection

UPPER BODY

Base Layer
Cycling Jersey
Long-Sleeved Cycling Jersey (optional)
Good Padded Cycling Shorts
Lightweight Waterproof Jacket
Gillet

ARMS & HANDS

Arm Warmers
Cycling Gloves
Long Fingered Cycling Gloves (optional)

LEGS

Full-Length Leg Warmers
Knee Length Leg Warmers

FEET

Cycling Shoes
Socks
Overshoes

FITNESS PREPARATION

Being in good physical condition will result in a more enjoyable holiday. For this reason, we recommend partaking in an achievable fitness program before your cycling holidays Obviously, the best way to prepare is to get out on your bike and include some long rides in hilly terrain. However, swimming, running, and circuit training are good for developing your aerobic fitness and stamina.

INSURANCE

At Classic Cycling Tours the safety and well-being of our guests are of the utmost importance to us. Unfortunately due to the nature of cycling and the terrain you will be riding in accidents can occur. Therefore, you must have Personal Injury Insurance that covers you in the event of an accident whilst on a cycling holiday. If you don’t have any cover, we prescribe utilising “Yellow Jersey” cycle protection

PLEASE NOTE THAT YOU ARE ULTIMATELY RESPONSIBLE FOR YOUR OWN SAFETY THROUGHOUT THE TOUR DE FRANCE CYCLING HOLIDAY

COVID-19 INFORMATION

We understand that people have lots of concerns about booking holidays at present given the ever-changing travel restrictions being put in place around the world due to COVID-19.

Therefore, we have given a lot of thought to how we will respond to any future impact these uncertainties may have on our customers and ourselves.

SAFETY

Our number one priority is, and will always be, to ensure the safety and wellbeing of our customers, staff, and partners. Therefore, we would always act on the official advice from the French Government and British Government and Foreign and Commonwealth (FCO).

Because we manage our own accommodation and vehicles we truly believe that we can react to any safety measures which are deemed necessary to provide our customers with a safe cycling holiday.

2022 SEASON 

We currently remain optimistic and hopeful that restrictions will be eased in time for the 2022 cycling season allowing us to operate all of our cycling holidays & cycling events.

WHAT IF I DECIDE NOT TO TRAVEL

If we are legally able to provide you with your cycling holiday or cycling event, and you decide not to travel for whatever reason, then this would be deemed “cancellation by you” and would be subject to our standard Terms & Conditions.

Due to these uncertain times, we would allow you to pass your booking on to another person at no ex-charge.

WHAT IF MY FLIGHT GETS CANCELLED

Our cycling holidays & cycling events do not include flights, therefore this element of your holiday is ultimately your responsibility.

WHAT IF WE HAVE TO CANCEL YOUR HOLIDAY

If we find that your cycling holiday or cycling event cannot take place due to COVID- 19, we will contact you as soon as possible and offer you the choice of:

1: Postponing your cycling holiday or event to a specific date within the 2022 season.

2: Postponing your cycling holiday or cycling event to an unspecified date within the 2023 season.

3: Cancelling your cycling holiday or cycling event and receiving credit for 100% of monies paid to use against a future cycling holiday or cycling event.

DEPOSITS & BALANCE PAYMENTS

Due to all the uncertainty surrounding COVID-19 we have decided to make the following amendments to our normal Terms & Conditions in relation to payments:

1: In order to secure your cycling holiday or cycling event we have reduced the deposit payment to 5% of the total booking cost.  (this payment will be subject to the terms set-out in paragraph “WHAT IF WE HAVE TO CANCEL YOUR HOLIDAY“).

2: Balance payment will be delayed until 3 weeks before your arrival date. (this payment will be subject to the terms set out in paragraph “WHAT IF WE HAVE TO CANCEL YOUR HOLIDAY“).

COVID-19 INFORMATION

Before your cycling holiday or cycling event, we will send you an email detailing information in terms of what you can expect concerning local restrictions. We will also include any extra safety measures we’ve put in place due to COVID-19.

You will also receive an email asking you to complete a basic  “Self – Certification Form” to confirm that, to the best of your knowledge:

1: You have not been in contact with anyone suspected or confirmed to have COVID-19

2: You (and everyone within your household) are free from any COVID-19 symptoms

3: You are not traveling against the advice of your national, regional, or local governments.

TRAVEL INSURANCE

We would advise that you take out a comprehensive travel insurance policy as soon as you book your cycling holiday or cycling event. It is a requirement of our Terms & Conditions that you have an appropriate policy in place for your trip, insurance cover is not just there to cover you whilst you are away, it will also cover you for cancellations or anything else that might go wrong (such as injuries) before your trip.

BOOKING TERMS & CONDITIONS

1. BOOKING CONDITIONS

A holiday booking shall be made between Alpsports Limited operating under the name of Classic Cycling Tours, whose registered office is at 40 Queens Grove Road, North Chingford, London, E4 7BT (“, Alpsports Ltd”, the “Company”, “we” or “us”) and the person making the booking (the “, Client” or “you”) and the contract between the Company and the Client shall be governed by these booking terms and conditions. A contract for young persons cannot be made unless at least one member of the party is at least eighteen years of age and is the lead name on the booking. When booking, you: (i) guarantee that you have authority to accept and do hereby accept on behalf of your party, these booking terms, and conditions; (ii) confirm that you have brought the terms of the holiday contract to the attention of each member of your party; (iii) hereby agree that you will bring the terms of the holiday contract to the attention of anyone who is added or substituted at a later date; and (iv) guarantee to pay the full costs of the holidays of all those persons mentioned in the booking and of anyone who is added or substituted at a later date.

2. CONTRACT

No contract shall exist between the Client and the Company until (i) deposits or full payment (as applicable) has been received by the Company and a confirmation invoice (an “Invoice”) has been issued by the Company, or (ii) in the case of telephone bookings made within 10 weeks of departure, and where payment is due by debit or credit card, the Company processes your credit/debit card payment and provides oral confirmation of the booking to you, at which time a contract shall immediately come into existence. When making a telephone booking in such circumstances you are deemed to have accepted these booking terms and conditions at the time of making your telephone booking; an Invoice will be sent to you subsequently.

When you receive your Invoice, please check all the details carefully to ensure that they are correct, as the Invoice, together with these booking terms and conditions form the basis of the contract between you and us. Information contained on our website also forms part of the booking contract (subject to clauses 5 and 12 of these booking terms and conditions). If there are any discrepancies in the Invoice, please bring these to our attention within 7 days of issue, otherwise, we will assume that the details shown are correct and amendment charges may be levied where changes are subsequently necessary. We reserve the right to amend any obvious errors in the Invoice including those which concern the price. We will do this as soon as we notice the error but no later than 7 days after issuing the Invoice and no later than 24 hours before departure in the case of late bookings.

3. DEPOSIT & CONFIRMATION

A deposit of 30% of the total holiday cost is payable at the time of booking (the “Deposit”). The Deposit is non-refundable. On receipt of the Deposit, the Company will send you the Invoice showing the arrangements booked, the balance payable by you, and when the balance is due. For bookings made within 10 weeks of departure full payment for the holiday must be made immediately to confirm your reservation.

4. BALANCE PAYMENT

Where a Deposit has been paid, full payment of the balance (as shown on your Invoice) must reach the Company not less than 10 weeks before the start date of your holiday (the “Due Date”). You shall be liable for full payment for all those persons named on the booking and for any persons added or substituted at a later date. If payment shall not have been received by the Due Date, the Company shall have the right to cancel the booking, retain the deposit paid, and levy cancellation charges. Any money paid by or on behalf of the Client to an agent, under or in contemplation of a contract with the Company, is held by the agent as agent for the Company until the date on which the agent pays the money to the Company. Any payment made by Visa Credit or Master Card will be subject to a 2% handling fee.

5. PRICES

Although every effort is made to ensure that the prices quoted on the Classic Cycling Tours website are accurate at the time of publication we cannot guarantee these prices and you must check the price of your chosen holiday at the time of booking, at which time the correct current price will be advised to you.

Once your booking has been accepted we reserve the right to levy surcharges in the event of changes to the Company’s costs in dues, taxes, or government action (such as increases in VAT or any other government-imposed increases) or concerning the exchange rates that have been used to calculate the cost of your holiday. In cases where the Company has received payment in full from the Client by the due date stipulated for the latest payment on the Invoice, the Company will not impose any surcharges after payment in full has been received.

Your holiday price does not include:

Holiday insurance (which you must have)
The cost of outbound and/or return Flights
Bike Rental
Room supplements for reduced occupancy
Entertainment and provision of food and/or beverages to visitors to the chalet who are not listed on the invoice.

6. AMENDMENTS BY CLIENT

If you wish to change any details of your booking you must inform us as soon as possible and confirm the details in writing; any changes to your booking will only be effective once the Company has confirmed acceptance of such changes to you in writing. If we can accept the change we will do so without charge, save for amendments to services the Company has arranged on your behalf (such as bike hire or transfer seats) where we will charge an amendment fee as charged to us by the relevant supplier plus an additional administration fee of £30 per person for each relevant change. Any changes made within 6 weeks of departure may (at the Company’s absolute discretion) be treated as a cancellation and cancellation charges will apply as detailed in these booking terms and conditions.

7. CANCELLATION BY THE CLIENT

Cancellations must be notified to us by the Client immediately in writing (sending the letter by recorded delivery, with the postal receipt kept as proof), at 40 Queens Grove Road, North Chingford, London, E4 7BT and will only be effective when we receive the written notice of cancellation at our offices. In all cases of cancellation by the Client, the Deposit and any amendment charges will be forfeited. Cancellation periods are calculated from the date your written notification of cancellation is received in our offices. If you cancel before the scheduled date of arrival at the chalet, the following cancellation fees expressed as a percentage of the total holiday cost payable by the person(s) canceling (including, but not limited to, extras such as bike rental and private transfers; excluding any amendment charges) will become immediately payable by you to the Company.

Period Before Departure                     Cancellation Charge Per Person
More than 12 weeks.                              50%
Between 8 weeks and 6 weeks.            60%
Between 6 weeks and 4 weeks.            80%
Within 4 weeks                                      100%

If no written notice of cancellation is received and you and/or other members of your party do not travel, cancellation is deemed to have been received in respect of such persons on the scheduled day of arrival at the chalet. If a member of your party wishes to cancel, this may mean that the chalet is under occupied and could result in other members of your party having to pay any applicable supplements to retain the booking.

The Company reserves the right to re-sell any part of a canceled holiday and this does not affect its right to levy cancellation fees.

8. CHANGES AND ALTERATIONS BY THE COMPANY

Arrangements for holidays are made many months in advance, and changes can occur. We must reserve the right to make alterations to holiday and website details both before and after any booking has been confirmed. Most of these changes are minor and in all cases, we will advise you or your travel agent of any changes at the earliest possible opportunity. If a significant change becomes necessary you will have the choice of (i) accepting the change in arrangements; (ii) purchasing an alternative holiday from us and paying or receiving any price difference; or (iii) canceling your holiday and receiving a full refund. In all cases of a significant change, we will pay you compensation as set out in the table below except where the change is made as a result of unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even with all due care which shall include but are not limited to those circumstances set out in clause 9 (Force Majeure) below. No compensation is payable in respect of minor changes and no other claim for compensation and/or expenses will be accepted.

Period Before Departure        Compensation Per Person
More than 12 weeks.                 nil
Between 4 and 12 weeks.         £15
Between 2 and 4 weeks.          £25
Less than 2 weeks.                   £30

9. FORCE MAJEURE

The Company cannot accept liability for any costs, losses, or expenses incurred by you or any member of your party or pay any compensation if we are forced to cancel, curtail or in any way change your holiday or if the performance or prompt performance of our contractual obligations is prevented or affected by circumstances amounting to ‘Force Majeure. Such circumstances shall include but are not limited to, war or threat of war, riot, civil strife, political dispute, terrorist activity (actual or threatened), industrial disruption (actual or threatened), natural disasters (including but not limited to avalanches or volcanic eruptions/ash-clouds), nuclear disaster, epidemics or health risks, fire, technical problems with transport/machinery/equipment, closure or congestion of airports or ports, border closures, adverse weather conditions, governmental action and similar events beyond our control.

10. CLIENT LIABILITY

The Client hereby accepts responsibility and agrees to guarantee payment for (i) any chargeable services requested by you or any member of your party, and (ii) any damage or loss caused by you or any member of your party.

The Company shall be entitled to recover from the Client the cost of breakages (estimated if not precisely known) and/or damage to the chalet and/or Company property (including but not limited to vehicles and equipment) caused (either with or without intent) by you or by any member of your party. We reserve the right to recover these costs from your credit/debit card. The Client undertakes, for and on behalf of himself/herself and each member of the Client’s party, to behave in such a manner to not prejudice the Company’s reputation with the owners of its chalets, its suppliers, or other clients of the Company.

If in our reasonable opinion, you or any member of your party behaves in such a way as to cause or be likely to cause (i) danger, upset, or distress to other guests, employees of the Company or any third party; or (ii) property damage, the Company shall be entitled, without prior notice, to terminate the holiday of the person or persons concerned and the Company shall have no further contractual obligations towards such person(s) including to any return travel or transfer arrangements made on their behalf. Such person(s) shall have no right to claim a refund for their holiday (or any part of it) and the Company shall have no liability in respect of financial loss or other claims, damages, or expenses incurred by them as a result of such termination. The breach of this clause by any one person shall grant the Company the right to demand immediate vacation of the accommodation by every person named on the booking. The Company accepts no responsibility for the action of its guests and shall not be held liable for any claim or demand made against them (or as a result of their actions) by any third party.

11. ALPSPORTS LTD LIABILITY

We endeavor to make sure that the holiday which you book with us is supplied and the services performed or provided by us are performed or provided using reasonable skill and care. If any part of your holiday is not provided as promised, it is your responsibility to show that reasonable skill and care has not been used if you wish to claim us. We accept responsibility for the acts/omissions of our employees or agents, suppliers, and subcontractors where they were at the time acting within the course of their employment or carrying out work that we had asked them to do under a contract of agency or supply with the Company. In all cases (except where personal injury, death, loss, and/or damage to luggage or personal possessions results), our liability is limited to the relevant total holiday price of the person(s) affected. It is a condition of this acceptance of liability that you notify us of any claim in writing within 28 days of your return from holiday.

In the case of loss and/or damage to luggage or personal possessions (including money), the Company will not accept any liability as it is a condition of your booking (and therefore reasonably assumed by the Company) that you and all members of your party have taken out appropriate insurance to cover such loss and/or damage before traveling. If local restrictions or an injury or other enforced absence to one or more of our employees causes our normal service to be curtailed or restricted, this will not be accepted as a cause for compensation claims.

The Company will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost, or another claim of any description if it results from:
the act(s) and/or omission(s) of the person(s) affected;
the act(s) and/or omission(s) of a third party unconnected with the provision of the services contracted for and which were unforeseeable or unavoidable;

unusual or unforeseeable circumstances beyond ours or our supplier(s) control, the consequences of which could not have been avoided even if all due care had been exercised; or
an event which either ourselves or our suppliers could not, even with all due care, have foreseen or forestalled.

12. WEBSITE INFORMATION AND ACCURACY

All reasonable care has been taken to ensure that the descriptions, facts, or opinions on our website are correct to the best of our knowledge at the time of publication. Chalet plans and resort maps should only be used as an indication of layout. Scale and dimensions are subject to error and furniture and room arrangements are subject to change. Opinions expressed are personal to the authors and photographs only relate to a specific destination when specifically captioned. The Client should bear in mind that with the information given about the resort and certain of the facilities available within the resort, we cannot guarantee accuracy at all times or that any particular activity will take place as these services are not under our control.

13. COMPLAINTS

Should a problem arise during your holiday, we request that you inform our staff in the resort at the time the problem arises so that we are provided with the opportunity to deal with the problem. If you fail to do so you deprive us of the chance to investigate your complaint and to do our best to rectify any problems. If we are unable to resolve matters whilst you are on holiday and you remain dissatisfied, you must write to Alpsports Ltd, 40 Queens Grove Road, North Chingford, London, E4 7BT within 28 days of your return from holiday, giving all relevant information. If you fail to follow this simple complaints procedure, your right to claim compensation will be affected or even lost and we regret that we cannot accept liability in respect of any complaints which are not notified entirely following this clause.

14. INSURANCE

It is a condition of booking that all persons named on the booking have insurance which provides sufficient travel and sports insurance. As a minimum, such insurance should cover medical costs, mountain rescue and emergency repatriation, third-party liability, travel disruption, cancellation, and personal effects. Insurance policies usually specify the maximum amount covered in the event of any loss or damage and most do not cover mobile telephones and some may have exclusions for certain “extreme” sports. We suggest you and the members of your party check the limits of cover of your chosen policies. The Company cannot accept responsibility if you or any members of your party do not take out adequate travel insurance or where any losses exceed the amount for which you/they can claim under your/their chosen policy.

We strongly recommend “Yellow Jersey Cycle” insurance if you do not have any cover.

15. TRAVEL ARRANGEMENTS

You should plan to arrive at your chalet accommodation after 2.30 pm on arrival day and leave by 11 am on your departure day. If you wish to leave luggage at the chalet before 2.30 pm on the arrival day, this can be arranged but we ask that notice is given before the date of your scheduled arrival.

16. USE OF HOT-TUB

Guests use the hot tub at our accommodation at their own risk and the Company can accept no responsibility for accidents/injuries sustained while using these facilities. Children must be supervised at all times. The Hot-tub is normally out of use for at least one day per week for cleaning cleaned. Should any leisure facility become unavailable for any reason, we cannot guarantee we will be able to repair or replace it during your holiday and do not offer compensation for inconvenience or curtailed use in such an event.

17. FOOD ALLERGIES

For our catered chalet program we have a well-developed Food Allergy Policy in place, to avoid any allergic reaction incidents, and shall exercise reasonable care to avoid specified food and drink ingredients if special diets are agreed upon at the time of booking and confirmed in writing (by email or registered post) at least 14 days before the scheduled arrival date. However, in choosing to stay with us, you accept the following facts: that no food allergy system can ever provide a 100% guarantee against any contact with a specified foodstuff; that items such as eggs, dairy products, and nuts are constantly present in chalet kitchens and dining areas; that our staff cannot police what snacks third parties, including other guests, may bring into contact with the allergic person.

Extreme Food Allergies: where a food allergy is so severe that the slightest exposure to the substance in question could cause a life-threatening anaphylactic reaction (for example where a reaction may be triggered other than by actually eating the foodstuff – such as by smell alone, or by minute trace elements on the hands of a staff member or another person), you must advise us in writing of the severe nature of the allergy at the time of booking. We then reserve the right to advise you that, in our considered view, the controls we can implement in the ski chalet environment are insufficient to guarantee the relevant person’s safety, in which case, should the relevant person (or in the case of a child, it’s legal guardian) choose to proceed with the booking, that person does so entirely at their own risk, and would be asked to confirm this in writing to confirm the booking. If you fail to advise us of a known extreme allergy at the point of booking, you will be in breach of contract, and we will therefore have no liability to you or any other person in the event of any incident.

18. INTERNET ACCESS

Complimentary internet access via wifi is available in our chalets. Please note, however, that we cannot guarantee continuous and uninterrupted internet connection due to technical circumstances out of our control. Internet is intended for straightforward web browsing and checking of e-mails, it is NOT for live streaming or downloads (including music & films).

19. SECURITY

All of our rooms are equipped with a safe for securing guests’ valuables and all bedrooms have been fitted with lockable doors. However, we cannot be held responsible for the damage to, or loss, or theft of personal belongings or ski equipment from our chalet accommodation (see also clause 14 (Insurance).

21. SMOKING

Smoking is prohibited throughout our chalets. A guest who breaches this policy will be liable for any cleaning costs resulting from such breach and accepts liability for all consequential damages sought against Alpsports Ltd by its other guests and/or the property owners.

22. GENERAL

Headings within these booking terms and conditions are for reference purposes only and all images are intended to give a general impression only.

These booking terms and conditions and any contractual and non-contractual matters arising from them are governed in all respects by English law and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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